Terms of service

Welcome to Smart Jewel Lab. These Terms of Service govern your access to and use of https://www.smartjewellab.beauty/, including browsing, purchasing products, submitting inquiries, and interacting with website content.

The website is operated by MSI AVIATION, LLC, a business located in Orlando, Florida, United States.

By accessing the website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using the website.

1. About Smart Jewel Lab

Smart Jewel Lab provides an online shopping experience featuring stationery and everyday organizational supplies, including:

  • Highlighters for marking important information and organizing written materials.

  • Liquid glue for suitable paper-based and craft applications.

  • Index tabs for labeling, identifying, and organizing pages and documents.

Product availability, colors, packaging, specifications, and other details may change as our catalog develops.

We aim to present product information clearly and accurately. Customers should review the product description, images, dimensions, and any usage information before purchasing.

2. Eligibility and Responsible Use

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you purchase products on behalf of another person or organization, you represent that you have the authority to do so.

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false, misleading, or fraudulent order information.

  • Interfere with website operation or security.

  • Attempt unauthorized access to website systems or customer information.

  • Upload malicious software or harmful code.

  • Copy, scrape, or misuse website content in a manner that violates applicable law or our rights.

  • Engage in activity that disrupts the shopping experience of other visitors.

We reserve the right to restrict access or refuse transactions where reasonably necessary to protect the website, customers, or our business, subject to applicable law.

3. Product Descriptions and Availability

We make reasonable efforts to describe products accurately. However, screen settings, lighting, image compression, and device displays may cause slight differences in how colors or visual details appear.

Product photographs are intended to provide a useful visual reference and may not show every packaging detail.

We do not guarantee that every product will remain available at all times. Inventory levels, supplier availability, and product offerings may change without prior notice.

If an item becomes unavailable after an order is placed, we will contact the customer regarding an appropriate resolution, which may include cancellation and a refund.

4. Product Use and Customer Responsibility

Customers are responsible for reviewing product descriptions and using products in accordance with their intended purpose and any instructions provided.

Highlighters: Keep caps properly secured when not in use to reduce drying. Avoid applying ink to surfaces for which the product is not intended.

Liquid Glue: Follow the product's packaging instructions. Avoid contact with eyes, mouth, or unintended surfaces. Keep containers closed when not in use and store them appropriately. Keep adhesive products away from children unless supervised by a responsible adult.

Index Tabs: Apply tabs to suitable surfaces and test placement where necessary. Adhesive performance may vary depending on the surface, texture, cleanliness, and environmental conditions.

Nothing in these terms excludes liability that cannot legally be excluded for defective or unsafe products, misleading descriptions, or other legally protected consumer claims.

5. Pricing and Payment

Prices are displayed in the currency identified at checkout. Applicable taxes, if any, will be shown or calculated as required by the checkout process and applicable law.

Our shipping charge is structured as follows:

  • Orders with a merchandise subtotal of $10.00 or more qualify for free shipping.

  • Orders with a merchandise subtotal below $10.00 incur a $5.99 shipping charge.

The shipping amount applicable to your order will be displayed during checkout before you complete the purchase.

Customers are responsible for ensuring that payment information is accurate and authorized. Orders may be subject to payment verification, fraud screening, or authorization by the relevant payment provider.

A payment authorization does not necessarily mean that an order has been accepted for fulfillment.

6. Order Submission and Acceptance

When you submit an order, you are making a purchase request for the selected products.

An automated order confirmation may acknowledge receipt of your request. It does not necessarily constitute final acceptance if the order is subject to further verification.

We reserve the right to review and, where legally permitted, decline or cancel an order because of:

  • Pricing or listing errors.

  • Inventory discrepancies.

  • Suspected fraud or unauthorized payment activity.

  • Incorrect or incomplete delivery information.

  • Technical errors affecting the transaction.

  • Other legitimate operational or legal reasons.

If payment has been collected for an order that we cancel, the applicable amount will be refunded.

We will not use this provision to avoid obligations imposed by consumer-protection law.

7. Shipping and Delivery

Shipping arrangements are described in our Shipping Policy.

Delivery estimates are provided as reasonable expectations rather than unconditional guarantees unless expressly stated otherwise. Delivery may be affected by carrier capacity, weather, transportation interruptions, address errors, or other circumstances beyond our reasonable control.

We will handle shipment delays and cancellations in accordance with applicable requirements, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

Customers should provide complete and accurate delivery information when placing an order.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

Please review that policy before purchasing. The policy describes the voluntary return period, product-condition requirements, procedures for damaged or incorrect products, and refund processing.

Nothing in these Terms of Service is intended to waive statutory consumer rights or remedies that apply to a transaction.

9. Intellectual Property

Unless otherwise indicated, website text, graphics, page layouts, logos, product descriptions, photographs, and other original website materials are owned by or used with permission by the relevant rights holder.

You may browse and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publicly display, republish, or commercially exploit protected website content without prior written permission, except where applicable law permits such use.

10. User Communications and Submissions

When you send us a message, review, suggestion, or other content, you are responsible for ensuring that it is lawful and does not violate another person's rights.

You agree not to submit content that is fraudulent, abusive, threatening, defamatory, discriminatory, or otherwise unlawful.

If you provide suggestions or feedback about our website or products, you grant us permission to consider and use that feedback for ordinary business-improvement purposes without an obligation to compensate you, provided that this does not override any rights you may have under applicable law.

We do not claim ownership of your personal information merely because you communicate with us.

11. Third-Party Services and Links

Our website may rely on third-party services, including payment processors, shipping providers, website hosting services, and other technology providers.

External websites and services are governed by their own terms and privacy policies. We are not responsible for the independent content, policies, or practices of third parties except to the extent required by law.

12. Disclaimers

To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate product information and dependable website functionality, but we do not warrant that the website will always operate without interruption, delay, or technical error.

Any disclaimer in these terms does not eliminate express product promises or consumer protections that cannot legally be disclaimed.

13. Limitation of Liability

To the fullest extent permitted by applicable law, MSI AVIATION, LLC will not be responsible for indirect, incidental, special, or consequential losses arising from a customer's use of the website where such exclusion is legally permitted.

Nothing in this section limits liability for matters that cannot legally be limited or excluded, including applicable statutory rights, legally required remedies, or liability arising from conduct for which an exclusion is prohibited.

Where a limitation is permitted, it will be interpreted narrowly and only to the extent allowed by law.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the website, your violation of these terms, or your infringement of another person's rights.

This provision does not require you to indemnify us for our own unlawful conduct or for matters where such an obligation would be prohibited by law.

15. Governing Law and Disputes

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Any dispute will be handled by a court of competent jurisdiction in accordance with applicable procedural and consumer-protection requirements.

Nothing in this section prevents a customer from exercising rights that applicable federal law or mandatory consumer-protection law makes available.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, website operations, or legal obligations.

The revised version will be published on this page with an updated effective date. Continued use of the website after an update constitutes acceptance only to the extent permitted by applicable law.

17. Contact Information

For questions about these Terms of Service, orders, products, or website use, contact:

MSI AVIATION, LLC
Attn: Leslie Alfaro
315 Groveland Street
Orlando, FL 32804
United States

Email: [email protected]
Website: https://www.smartjewellab.beauty/